I have worked with Dolphin IT Solutions over the past year, as we have been building a performance reporting and BI portal for our facilities management. This has been extremely complex, as I have requirements specific to my client as well as the needs of our business, and Dolphin IT Solutions has been a fantastic support for me as we’ve worked through this. Now I have a portal that provides performance information to my client as well meaningful management information to me. As other systems and data feed into the SharePoint hosted BI portal, it acts as a top hat solution – a one stop shop for myself and the client side Facilities Management teams to obtain important operational data and performance information. The reactive service Dolphin IT Solutions has provided is excellent. Often there have been complex problems that we have had to work through, that I certainly wouldn’t have been able to achieve on my own. Then there are the time critical issues, and often the developers at Dolphin IT Solutions has set up web conferences on the spot to try and work through problems. Sometimes I have really bombarded them with challenges, and they have always responded promptly and honestly. I don’t believe we’d be where we are today without having Dolphin IT Solutions as a partner.